Airport Amenities

With rocking chairs, places to grab a local craft brew and a bite, and welcoming, friendly staff….the pace is just more relaxed at ILM.  Which means you will be too.

Food, Beverage & Retail: Travelers have a variety of options at ILM. Review the concessionaires pre and post-security.

Wi-Fi: Complimentary Wi-Fi is accessible for all of ILM’s guests.  Please use the “Fly ILM” network.  You will encounter a gated pop-up, in which you will have to agree to the terms and services to access the network.  For any issues regarding our Complimentary Wi-Fi service, please contact us.

Information Desk: Our information desk is staffed by a dedicated team of volunteers. These volunteers act as ambassadors to the airport and the greater Wilmington community.  They can help answer common travel questions and provide area information. Have a question? Contact the information desk at 910-341-4125. Interesting in volunteering at ILM? Visit our careers & volunteers page.

Greater Wilmington Sports Hall of Fame:  The GWSHOF honors people who, by their excellence in the world of sport, have brought recognition and esteem to themselves and the Greater Wilmington area. Due to the terminal expansion, this is temporary closed.

Baggage Carts: Baggage carts are available in the Baggage Claim area.  Please see the SmartCarte vending machine located in the Baggage Claim area.

Pet Area: Travelers need the best services possible and when you have your pets traveling with you we provide a designated area for the comfort of your traveling pet. The areas are on the left and right of the airport entrance in the grass area. There is also a designated pet relief area post security, in an outside area.  Please note, pets are not allowed inside the terminal, unless they are service animals.

Baby Changing Tables and Private Nursing Area for Mothers: Family rooms are available in the rest room areas, located both pre- and post-security. 

Electronic Charging Stations: Electronic charging stations are located in the gate area. 

ATM Machines: Two ATM Machines are located in airport.  The pre-security ATM is located by the ticket counters.  The post-security ATM is located by gate 3.

US Postal Service and FedEx: For mail drop off services, please find the drop boxes located by the ticket counters.

Lost and Found: For information on Lost and Found items, please call (910) 341-4336.

Public Art: There is public art in the main lobby and down by the gate area. Learn more about the permanent public at at ILM.

Historical Area: There is historical area down by the gates that showcases the aviation history in our community.