Our partners offer ground transportation to/from ILM. Learn more about your taxi, ride-sharing, and bus options.

ILM airport staff are unable to book a ticket for you. You will need to contact the airlines directly in order to book a flight.  You can book a flight through American, Avelo, Delta, or United.

TSA and the airlines recommend that all travelers arrive at the airport at least two hours in advance of their flight departure time to ensure they have enough time to check in with their airline and go through security. There are numerous flights that depart in the morning hours and arriving early ensures as smooth of a travel experience as possible. The airport itself is open 24 hours/day 7 days/week.  Airline ticket counters and the TSA security generally start assisting travelers waiting in line at 4am and 4:15am, respectively.  

No, due to security concerns, please do not leave your car unattended at the curb. You will be ticketed and/or towed.

If your baggage is delayed, you may check on the status of your checked bags by calling your airline directly. For your convenience, below is the number for each airline’s baggage service.

For American Airlines, you may call the Baggage Service Office, located at the ILM airport, at 910-632-5143. In the event an airline representative is not available to answer your call, this phone number does have a voicemail set up to receive messages as well. Please note, this phone number is for calls regarding delayed luggage only.

For delayed bags on Delta, you may call 800-325-8224.

For delayed bags on United, you may call: 800-335-2247.

You can learn more about ILM’s mission and our core values on our Careers & Volunteers page. ILM posts any open positions on Indeed jobs.  View current openings.

Other employment opportunities may be available through ILM’s tenants and partners such as the airlines, rental cars, FBOs, etc.  Please visit the specific business page for potential position openings.

Please visit the TSA website to review the most up-to-date information.

No, we do not offer currency exchange at this time. Please take your coins to your local bank and they will be able to help you with your exchange or plan to exchange currency enroute at international hubs such as Charlotte, Atlanta, and Philadelphia.

Yes, ILM does have a cell phone waiting lot. In order to access the cell phone lot, please continue on Airport Boulevard past the main terminal. Once you pass the airport terminal, turn right onto the first road, Trask Drive. Follow signs to the cell phone waiting lot.  Once you receive a call from your guests, after their have picked-up their luggage, you can conveniently drive around Airport Boulevard to the front of the terminal in minutes and greet your guests.

Please be reminded, all parking lots offer the first 0-30 minutes for free as well. 

American Airlines, Avelo, Delta, Sun Country, and United offer flights to/from ILM. View where each airline flies nonstop.

Avelo book a flight button

If you need a COVID-19 test, you can find testing resources by:

  • Calling the New Hanover County Coronavirus Call Center at 910-798-6800
  • Visiting COVID.NCDHHS.gov to enter your address and find the closest testing site near you